Privacy Policy

At The Fig Company Pty Ltd t/a FIG Media, we are committed to protecting the privacy and security of our customers. We understand that when you provide us with your personal information, you trust us to handle it responsibly. This privacy policy explains how we collect, use, and disclose personal information from our customers and website visitors.

Collection of Personal Information
We may collect personal information from our customers and website visitors, such as name, email address, mailing address, phone number, and payment information. This information is collected when you create an account, place an order, or sign up for our email newsletter.

Use of Personal Information
The personal information we collect is used to process orders, provide customer service, and send marketing communications. We may use your email address to send you information about our products, services, and promotions. You may opt out of receiving marketing emails at any time by clicking the unsubscribe link at the bottom of the email.

Disclosure of Personal Information
We may disclose personal information to third parties for the following purposes:

  • To process payments and prevent fraud
  • To ship products to customers
  • To comply with legal obligations, such as a subpoena or court order
  • To protect the rights and safety of The Fig Company Pty Ltd t/a FIG Media and its customers

Security of Personal Information
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect it from unauthorized access, use, or disclosure. However, no security measures are perfect, and we cannot guarantee the complete security of your personal information.

Changes to this Privacy Policy
We may update this privacy policy from time to time to reflect changes to our practices or for other operational, legal, or regulatory reasons. We will provide notice of any significant changes by posting a notice on our website or by sending an email to our customers.

Contact Us
If you have any questions or concerns about this privacy policy, or if you would like to request access or correction of your personal information, please contact us at info@figmedia.co.za